24/7 E-Mail Support: avEIGHT wants to keep the lines of communication open at all times. In addition to answering support questions via e-mail 24/7, our support team is available via instant messaging software like iChat, AIM, Yahoo Messenger and GChat.
Help Desk Solutions: Using password-protected IP access, avEIGHT can take control of your computer remotely, allowing us to make necessary changes and fix bugs without leaving our office. Any of our trained technicians are ready to take your phone calls, answer your questions and make necessary updates. And since we are not staff employees working on-site, our Help Desk Solutions can save you money as well.
In-Office Consulting: Getting your staff up to date on the newest office technology can save you hours of tedious labor. But if you don’t understand the technology yourself, you may do more harm than good. avEIGHT has spent the last 12 years not only designing office solutions but teaching them to business people just like you. Our in-office consultants run training seminars, demonstrate basic concepts and configure communication networks so your office can run like a well-oiled machine.
